How it works
The whole model, in one page.
Memberships are built on one unit: the visit. Understand that and you understand what you're buying. Not a member? Skip to the bottom — one-off jobs are simpler still.
A visit is a person coming to a fault
Every time a technician comes out because something has broken, one visit is used — whether it becomes a repair, an inspection, or nothing at all. Essential gives you 2 a month, Plus 3, Complete 4.
Uses a visit
- A technician comes out for a fault
- An inspection with a written quote — even if you say no
- Several small jobs on one trip — still one visit
Doesn't use a visit
- Car washes and sofa cleaning
- AC service in March
- Tank cleaning and solar washes
- The mosquito & pest spray in August
- A callback inside the one-week warranty
A visit is a person coming to your gate. What he does when he gets there is on the list, or it's quoted first.
| What happens | Visit used? | What you pay |
|---|---|---|
| A job on the published free list | Yes, one | Nothing beyond materials |
| Several small listed jobs, same trip | Yes, still one | Nothing beyond materials |
| A bigger job — inspection, then a written quote | Yes, one | Inspection free; work at your member rate |
| You read the quote and decline | Yes, one | Nothing |
| An appliance repair | Yes, one for diagnosis | Diagnosis free; repair at member rate |
| Car wash, sofa seats, AC service, tank clean, solar wash, mosquito spray | No | Included in your plan |
| A warranty callback inside one week | No | Nothing |
Unused visits and car washes don't roll over into the next month.
What actually happens
You message
WhatsApp, Urdu or English, any time. A photo helps but isn't required.
We confirm a slot
Booked before 5pm, we aim for the same day where the route allows. After 5pm means the next morning. You're told who is coming.
He looks first
Nothing is opened up or taken apart before you've been told what it will cost.
You decide
Free-list job, he does it. Bigger job, you get a written quote at your member rate and can say no.
Materials at cost
We show the receipt. Or buy the parts yourself and we fit them at no extra labour charge.
One week of cover
Same fault back within a week? We return free, and it uses none of your visits.
Emergencies
An emergency means no power at all, a burst pipe, a major leak, or a sewage backup. Not a dripping tap.
Every plan
A technician reaches you within 1–2 hours, 7 days a week.
Counted from
Our reply to your WhatsApp. Message us first — don't wait on a call.
Not an emergency
A dripping tap or a dead bulb is booked like any other visit.
The seasonal calendar
Scheduled work runs on a calendar, not on request — AC service every March before the heat, tank cleaning in April and October around the monsoon, solar washes on the tank trips, and the mosquito & pest spray every August ahead of dengue season. See the calendar for each plan.
No membership
Booking a one-off job
Anyone can book any job on the services page at the price shown there.
Add it to your cart
Priced jobs show their total straight away. Jobs that need a look first go in the cart too.
Send it on WhatsApp
The cart writes the order out for you. We reply to confirm the slot and who is coming.
Pay when it's done
Nothing online. A quoted job costs Rs 500 for the inspection (Rs 800 for washing machines and cooktops), and you decide on the quote.
Still have a question?
Ask it now, not in month two
We would rather answer twenty questions before you join than have you find out something surprising later.